<p class="compact-content-paragraph">Our focus is not just on teaching software features. We help teams understand how ERPNext fits into their <span class="handbook-highlight-blue">daily business operations</span>. By combining practical training, clear documentation, post-go-live support, and user enablement, we help organizations achieve <span class="handbook-highlight-pink">smoother adoption</span> and better long-term success with ERPNext.</p>
<h2 class="compact-content-heading">What We Aim For</h2>
<table class="handbook-service-table handbook-problem-table"><tbody>
<tr class="handbook-problem-table-heading"><th colspan="2"><h4 class="compact-content-heading">We aim to make ERPNext training:</h4></th></tr>
<tr><th>#</th><th>Training Principle</th></tr>
<tr><td>1</td><td>Simple and practical</td></tr>
<tr><td>2</td><td>Business-oriented</td></tr>
<tr><td>3</td><td>Easy for non-technical users</td></tr>
<tr><td>4</td><td>Interactive and hands-on</td></tr>
<tr><td>5</td><td>Focused on real workflows and scenarios</td></tr>
</tbody></table>
<h2 class="compact-content-heading">Our Training Approach</h2>
<p class="compact-content-paragraph">We follow a <span class="handbook-highlight-blue">flexible, hybrid methodology</span> based on your team size, project complexity, and business needs.</p>
<div class="handbook-agile-card-flow handbook-training-format-flow">
<div class="handbook-agile-flow-card">
<span class="handbook-agile-flow-icon" aria-hidden="true">🏢</span>
<strong>Onsite</strong>
<p>On-site at your office for live demonstrations, hands-on exercises, and real-time discussions.</p>
</div>
<div class="handbook-agile-flow-card">
<span class="handbook-agile-flow-icon" aria-hidden="true">💻</span>
<strong>Remote</strong>
<p>Interactive Microsoft Teams or Google Meet sessions with screen sharing and workflow demos.</p>
</div>
<div class="handbook-agile-flow-card">
<span class="handbook-agile-flow-icon" aria-hidden="true">🎥</span>
<strong>Recorded</strong>
<p>Video modules users can revisit for refreshers, new joiners, and repeat learning.</p>
</div>
<div class="handbook-agile-flow-card">
<span class="handbook-agile-flow-icon" aria-hidden="true">🔁</span>
<strong>Blended</strong>
<p>A mix of onsite, remote, and recorded formats tailored to your business needs.</p>
</div>
</div>
<div class="handbook-agile-feedback">
<p><strong>Our goal:</strong> To make ERPNext learning simple, practical, and aligned with your actual business operations, rather than only theoretical system demonstrations.</p>
</div>
<img class="handbook-wide-image" src="/files/home-first-onboarding-meeting.png" width="1025" height="652" alt="ERPNext onboarding meeting and practical training session" />
<h2 class="compact-content-heading">Training Modules Covered</h2>
<p class="compact-content-paragraph">The programme is customized based on your implementation scope and the departments involved. <strong class="handbook-point-heading">Training generally includes:</strong></p>
<div class="handbook-training-topic-map" aria-label="ERPNext training topic map">
<p>ERPNext handbook - topic map<span>12 modules across 5 categories</span></p>
<div class="handbook-training-topic-group handbook-training-topic-core">
<h3>Core</h3>
<span>Start here - the foundation</span>
<div>
<em>1 - System navigation and basics</em>
<em>2 - User roles and permissions</em>
</div>
</div>
<div class="handbook-training-topic-group handbook-training-topic-operations">
<h3>Operations</h3>
<span>Day-to-day running of the business</span>
<div>
<em>3 - Sales and CRM workflows</em>
<em>4 - Purchase and inventory</em>
<em>7 - Manufacturing operations</em>
</div>
</div>
<div class="handbook-training-topic-group handbook-training-topic-finance">
<h3>Finance</h3>
<span>Money, books, and compliance</span>
<div>
<em>5 - Accounting and financials</em>
<em>6 - GST and compliance</em>
</div>
</div>
<div class="handbook-training-topic-group handbook-training-topic-people">
<h3>People</h3>
<span>Your team</span>
<div>
<em>8 - HR and payroll management</em>
</div>
</div>
<div class="handbook-training-topic-group handbook-training-topic-advanced">
<h3>Advanced</h3>
<span>Power features and your custom build</span>
<div>
<em>9 - Project management</em>
<em>10 - Workflow automation</em>
<em>11 - Reports and dashboards</em>
<em>12 - Custom features</em>
</div>
</div>
</div>
<p class="compact-content-paragraph">During training, we focus heavily on <span class="handbook-highlight-blue">real-life business use cases</span> so users understand how ERPNext will be used in their daily activities. If custom workflows, reports, forms, or automations are developed during implementation, separate sessions explain those <span class="handbook-highlight-pink">business-specific customizations</span> in detail.</p>
<div class="handbook-agile-feedback">
<p><span aria-hidden="true">ℹ️</span> <strong>Why it matters:</strong> This practical user-training approach helps improve user adoption and reduces confusion after go-live.</p>
</div>
<h2 class="compact-content-heading">Training Materials and Learning Resources</h2>
<p class="compact-content-paragraph">The material is designed in simple language so users from both technical and non-technical backgrounds can easily understand the system. Where required, we also provide <span class="handbook-highlight-blue">business-specific process documentation</span> customized to your workflows and implementation setup.</p>
<div class="handbook-training-resource-map" aria-label="Training materials learning roadmap">
<div class="handbook-training-resource-stage handbook-training-resource-stage-1">
<span>1</span>
<strong>Orient</strong>
<p>Find your way around</p>
</div>
<div class="handbook-training-resource-pills handbook-training-resource-pills-1">
<em>ERPNext user manuals</em>
<em>Quick reference guides</em>
</div>
<div class="handbook-training-resource-stage handbook-training-resource-stage-2">
<span>2</span>
<strong>Learn</strong>
<p>Understand the how</p>
</div>
<div class="handbook-training-resource-stage handbook-training-resource-stage-3">
<span>3</span>
<strong>Do</strong>
<p>Set up and run tasks</p>
</div>
<div class="handbook-training-resource-pills handbook-training-resource-pills-2">
<em>Process flow documents</em>
<em>Recorded training videos</em>
</div>
<div class="handbook-training-resource-pills handbook-training-resource-pills-3">
<em>Data import templates</em>
<em>Admin setup guides</em>
</div>
<div class="handbook-training-resource-stage handbook-training-resource-stage-4">
<span>4</span>
<strong>Master</strong>
<p>Work independently</p>
</div>
<div class="handbook-training-resource-pills handbook-training-resource-pills-4">
<em>Workflow walkthroughs</em>
<em>FAQ & troubleshooting</em>
</div>
</div>
<div class="handbook-onboarding-kickoff-summary">
<div class="handbook-onboarding-kickoff-summary-card">
<span><span class="handbook-scope-icon handbook-scope-icon-green" aria-hidden="true"></span> Outcome</span>
<strong>Less dependency for basic operations</strong>
<p>These resources help users revisit processes whenever needed and reduce dependency on support teams for basic operations.</p>
</div>
</div>
<img class="handbook-wide-image" src="/files/comprehensive-ess-portal.png" width="1025" height="652" alt="Comprehensive ERPNext ESS portal training resource" />
<h2 class="compact-content-heading">Post-Training Support</h2>
<p class="compact-content-paragraph">Users may need assistance even after sessions are completed. To support smooth adoption, we provide post-training support during the initial usage phase.</p>
<p class="compact-content-paragraph"><span class="handbook-highlight-black">During this period, users can:</span></p>
<ul class="handbook-onboarding-check-list">
<li>Ask workflow-related questions</li>
<li>Clarify doubts about processes</li>
<li>Get assistance with reports and transactions</li>
<li>Request refresher sessions for important modules</li>
<li>Receive guidance on best practices</li>
</ul>
<p class="compact-content-paragraph">Our post-training support helps users gain confidence while using the system in real business scenarios. The duration and scope may vary depending on the project size, support plan, or AMC agreement.</p>
<h2 class="compact-content-heading">Train-the-Trainer Program</h2>
<p class="compact-content-paragraph">For organizations with larger teams or multiple departments, we offer a Train-the-Trainer programme. Selected key users or department champions receive advanced training so they can internally guide and support other employees.</p>
<img class="handbook-wide-image" src="/files/hybrowlabs-training.png" width="1025" height="652" alt="Hybrowlabs train-the-trainer programme flow from trainers to internal champions and departments" />
<p class="compact-content-paragraph"><span class="handbook-highlight-black">These internal champions are trained on:</span></p>
<ul class="handbook-onboarding-check-list">
<li>Department-specific workflows</li>
<li>ERPNext best practices</li>
<li>Common troubleshooting steps</li>
<li>Reporting and approvals</li>
<li>User onboarding processes</li>
<li>Business process handling</li>
</ul>
<div class="handbook-agile-feedback">
<p><span aria-hidden="true">✅</span> <strong>Why it works:</strong> This approach helps you build internal ERPNext expertise, reduce dependency on external support, and onboard future employees more efficiently, especially for growing businesses, multi-location teams, and organizations planning long-term ERP adoption.</p>
</div>
<h2 class="compact-content-heading">Frequently Asked Questions</h2>
<div class="handbook-faq-list">
<div class="handbook-faq-item"><button class="handbook-faq-question" type="button" aria-expanded="false"><span>How is the training delivered?</span><span class="handbook-faq-chevron" aria-hidden="true"></span></button><div class="handbook-faq-answer"><p>Through a flexible, hybrid approach based on your team size and complexity: on-site at your office, remotely via Microsoft Teams or Google Meet, through recorded video modules, or a blended combination of all formats.</p></div></div>
<div class="handbook-faq-item"><button class="handbook-faq-question" type="button" aria-expanded="false"><span>What topics are covered?</span><span class="handbook-faq-chevron" aria-hidden="true"></span></button><div class="handbook-faq-answer"><p>Up to twelve modules customized to your scope, from system navigation, roles and permissions, sales/CRM, purchase and inventory, accounting, GST and compliance, manufacturing, HR and payroll, project management, workflow automation, and reports/dashboards, through to custom features built specifically for your business.</p></div></div>
<div class="handbook-faq-item"><button class="handbook-faq-question" type="button" aria-expanded="false"><span>Can new joiners get trained later?</span><span class="handbook-faq-chevron" aria-hidden="true"></span></button><div class="handbook-faq-answer"><p>Yes. We provide recorded training videos and documentation so new employees and teams needing refreshers can revisit workflows, processes, and module usage anytime after the live sessions.</p></div></div>
<div class="handbook-faq-item"><button class="handbook-faq-question" type="button" aria-expanded="false"><span>What support comes after training?</span><span class="handbook-faq-chevron" aria-hidden="true"></span></button><div class="handbook-faq-answer"><p>During the initial usage phase, users can ask workflow questions, clarify process doubts, get help with reports and transactions, request module refreshers, and receive best-practice guidance. Duration and scope vary by project size, support plan, or AMC.</p></div></div>
<div class="handbook-faq-item"><button class="handbook-faq-question" type="button" aria-expanded="false"><span>We have a large team. Can we train internally?</span><span class="handbook-faq-chevron" aria-hidden="true"></span></button><div class="handbook-faq-answer"><p>Yes. The Train-the-Trainer program gives selected champions advanced training on department workflows, best practices, troubleshooting, reporting and approvals, user onboarding, and business process handling, so they can support colleagues and onboard future employees.</p></div></div>
</div>